FAQs / Booking Information
When are the weekly changeover days?
During school holidays and peak periods, the weekly changeover day is Friday for most Coulscott properties. The Old Barn changes over on a Saturday.
Are short breaks available?
For many Coulscott properties you can choose a stay of different lengths. If the check-in or departure date you want is not shown but the property is available, please contact Coulscott to ask.
What time can I arrive and when do I need to leave?
Arrival is from 4pm and departure is by 9:30am.
How do you define an infant?
For booking purposes, Coulscott is happy to define an infant as any child who will be sleeping in a cot, regardless of age.
Are bed linen and towels provided?
Yes. Bed linen and towels for use in the cottages, swimming pool and hot tubs are provided. Beach towels are not provided.
Do you provide cots, highchairs and baby equipment?
Yes. Three cots and three highchairs can be provided in The Old Barn, Georgian House and Old Farmhouse, and six of each in Coulscott House. Two cots and two highchairs can be provided in Peacock Cottage, Aylesbury Cottage and Bantam Cottage; please ask if you need more. The cots are large wooden cots supplied with a cot sheet but not cot linen.
Two extra beds can also be booked for Coulscott House, The Old Barn or Georgian House and will be fully made up within one of the designated bedrooms. Please request cots, highchairs and bed guards on your booking form. Baby and children’s equipment is free of charge. A children’s step, toilet seat, changing mat, non-slip bath mat, steriliser, baby bath, hand blender and toddler plates and cutlery are also provided and do not need to be booked.
Can visitors or extra guests stay or use the facilities?
No. Only guests listed on the booking form may stay at Coulscott or use the facilities. Linen and towels are provided only for guests listed on the booking form.
Why must we keep to the maximum occupancy for our property?
No more than the maximum number of guests stated for the property, plus any booked cots, may occupy it. Coulscott has a septic tank system and its own borehole water supply, so exceeding the stated occupancy puts too much pressure on those systems.
Is smoking allowed in the cottages?
No. Smoking is not allowed in any of the Coulscott properties.
How and when do I pay for my booking?
The deposit can be paid by bank transfer, cheque or card when your booking is confirmed. The balance is due six weeks before arrival and can be paid by bank transfer or card. Bank transfer is Coulscott’s preferred payment method for both payments, and the transfer details are provided when your booking is received if you choose that option.
Can I charge an electric vehicle at Coulscott?
Yes. Fast EV chargers are available at Coulscott and vehicles can be left charging overnight. There are three chargers serving six properties, so there is normally plenty of availability. Payment is made at the end of your stay.
Are dogs welcome at Coulscott?
Yes. Well-behaved dogs are welcome by prior arrangement. Coulscott has a five-acre dog walking field and provides useful dog-friendly extras. Charges apply depending on the property, so please see the Dog Policy for full details.
Is there a swimming pool at Coulscott?
Yes. Coulscott has a heated indoor swimming pool with secure access, changing rooms, a WC and showers for guests staying on the estate.
Which Coulscott cottages have private hot tubs?
Coulscott House, The Old Barn, Georgian House, Old Farmhouse, Pipistrelle Barn and Aylesbury Cottage have private hot tubs.
Are fireworks, drones or Chinese lanterns allowed?
Fireworks are not allowed because Coulscott is surrounded by livestock. Chinese lanterns are also not permitted. Drones may only be used with prior permission.
Where can I find more detailed information about my cottage and the local area?
Coulscott provides online guest books with more detailed information about each property, the facilities on the estate and local businesses and experiences you may enjoy during your stay. If you are using a mobile device, you may also be offered the option to add the guest book as an app.
What should I do if something is damaged during my stay?
Please let Coulscott know about any damage before you leave. The booking member of the group is responsible for payment for damage. Coulscott does not charge for small accidental breakages such as broken glasses, but it is useful to know about them so replacements can be arranged. Furniture should not be moved from its original position.
What provisions are supplied in the cottages?
The major supermarkets deliver to Coulscott, as does the local farm shop Besshill. The cottages are supplied with washing-up liquid, washing machine tablets, kitchen roll, foil, cling film, salt and pepper, and tea. Refillable hand soap, shampoo and shower gel are provided, together with two toilet rolls per bathroom. All kitchens are well equipped for the number of guests the property accommodates.